Emotional Intelligence Webinar
Practical emotional intelligence for multifamily professionals.
Wednesday, October 7, 2026
11:00 AM - 12:00 PM (EDT)
Join Us Virtually
Category: Education
Emotional intelligence is one of the most valuable skills for today's multifamily professionals. In this engaging webinar, SCAA President Lori Agudo will share practical strategies to strengthen self awareness, improve communication, manage challenging situations with confidence, and build stronger relationships with residents, coworkers, and vendor partners while enhancing overall workplace performance.
What you will learn from this course:
- Understand the fundamentals of emotional intelligence and why it matters in the multifamily industry.
- Learn how self-awareness and self-management improve workplace performance and decision-making.
- Develop strategies to strengthen empathy and build positive relationships with residents, coworkers, and vendors.
- Enhance communication skills to navigate difficult conversations and resolve conflict professionally.
- Discover practical techniques to manage stress, respond effectively under pressure, and maintain a positive mindset.
- Leave with actionable tools to improve teamwork, leadership, customer service, and the overall resident experience.
Pricing Options
$29.00 Member Rate$99.00 Non-Member Rate
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