Fair Housing Essentials & Effective Leasing Techniques
Don't miss this dual-focused training session!
Elevate your professional skills with our comprehensive full-day course, "Fair Housing & Leasing Mastery: Essentials and Techniques for Success." This dual-focused training session is designed for property management professionals committed to mastering the critical aspects of Fair Housing compliance and the art of effective leasing.
Morning Session: Fair Housing Essentials
Instructor: Joseph Cordova, Esq.
Class Time: 9:00 AM- 12:30 PM
Continuing Education Credit: 3 CEC’s
This interactive session demonstrates how real-life situations require critical thinking and prudent decision-making. It vividly shows the serious consequences of incorrect responses and provides coaching on how to avoid costly mistakes. This session delivers relevant knowledge of fair housing essentials-practical explanations of how federal, state, and local protected classes and barred discriminatory acts impact property operations.
You’ll learn how to...
- Identify classes protected under federal anti-discrimination law
- Identify state or local government protections that may exceed federal protections
- Explain how fair housing rights extend to all residents and guests of lease signatories
- Recognize the difference in discrimination between “differential treatment” and “disparate impact”
- Define “reasonability” in terms of reasonable accommodations and modifications
- Identify the need for Fair Housing education of staff, the property owner, and the vendors contracted to the property
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Identify excuses and justifications for discriminatory practices to remove them
Lunch Provided!
Afternoon Session: Effective Leasing Techniques
Instructor: Laura Vargas-Mazzarino, CAM
Class Time: 1:30 PM- 4:00 PM
Continuing Education Credit: 3 CEC’s
Discover the latest techniques to elevate your leasing abilities to new heights!
Key Discussion Points:
• Guest Information
• Resident Preferences
• Tour Process
• Effective Listening
• Managing Online Reviews
Continuing Education Credits:
Participants will earn 6 Continuing Education Credits (CECs) for participating in this course.
Don’t miss this opportunity to advance your career and ensure your success in the ever-evolving field of property management.
Lunch Sponsor
Sips & Snacks Sponsor
Agenda
August 9 | |
8:30 AM | Check-In |
9:00 AM - 12:30 PM |
Fair Housing Essentials
Instructor: Joseph Cordova, Esq. |
12:30 PM - 1:30 PM |
Lunch Break (Lunch Included)
Enjoy a catered lunch and network with fellow participants |
1:30 PM - 4:00 PM |
Effective Leasing Techniques
Instructor: Heather Alzate |
4:00 PM | Course Concludes |
Meet your Instructors
Attorney Cordova is a graduate of the University of Central Florida-Levin College of Law and holds a Master's Degree in Public Policy from the University of Colorado. He serves as a Project Manager for the Fair Housing Education & Outreach Initiative. In addition to legal services to under-served and vulnerable populations, Attorney Cordova facilitates Fair Housing programs throughout the State. His expertise helps housing professionals understand adverse effects and legal remedies violations can cause. In this course, he will provide the most up-to-date information on Fair Housing law, protected classes, and more!
Laura Vargas-Mazzarino, CAM
Community Manager
Bell Lake Forest
Laura Vargas is a Community Manager at Bell Partners, renowned for building strong teams and prioritizing resident satisfaction. With over 13 years of experience in Multifamily, Laura has a passion for operational excellence and her strengths include establishing strong relationships, and implementing effective leasing and marketing strategies.
Her career is highlighted by several awards, including Community Manager of the Year (2022, Apartment Association of Greater Orlando), recognition for revenue optimization and growth (Mid-America), and both reputation and Manager of the Year awards (Bell Partners).